Focus On Your Core Tasks by Outsourcing to Kolaxo Contact Center Services
Kolaxo CCS is helping small businesses to engrave a good first impression when a customer calls at their helpline. We are giving facility that these businesses can outsource their customer contact center service to us and enjoy professional communicating with their customers to imprint a good first impression in their heart and mind. We conduct a documented communication with customers so that not only the caller is satisfied but also the company must get equivalent benefit to analyze the pattern of callers and the similarity of the concerns. To give a better presentation, we have developed our own software to filter callers from their duration of talk time, analyze the agents rating of customer satisfaction and get agent’s valuable comment about caller. Our agents are divided into different sections and each section is devoted for the dedicated task. Hence, we are providing complete customer contact center support from the entire possible mediums by the professional experts. The exclusively trained agents provide individual service making certain that the expert of the field provide the demanded service. Handpicked agents having years of experience in customer handling provide our services. They offer high level of professionalism that impress the customers and they always refer to your customer services as the best in industry. You can outsource your customer service at a fraction of amount and more exceptional results.